Lost or Stolen GHIC Card? Here’s How to Get a Replacement
Losing your GHIC card — especially just before a trip — is stressful. Here’s what you need to do and how to get a replacement as quicklyas possible.
Don’t Panic — Replacements Are Straightforward
Losing a GHIC card doesn’t mean you’re stuck. Replacement applications follow the same process as a new application. The key is acting quickly, especially if you have travel coming up.
Step 1: Check Whether You’re Actually Travelling Soon
If you have a trip within the next few weeks, use our priority processing option to get your replacement application submitted immediately If you have more time, standard processing is fine — but don’t leave it too long. You want your replacement card in hand before you travel.
Step 2: Apply for a Replacement
Select the “Replace lost/stolen/damaged card” option on our applicationform. You’ll need the same information as a new application:
• Full name
• Date of birth
• National Insurance number
• NHS number (if available)
• Full UK address
• Email address
You do not need your old card number to apply for a replacement.
Step 3: Keep Proof of Application
Once you’ve submitted your replacement application, keep a copy of your confirmation. If you need emergency healthcare abroad before your new card arrives, you may be able to use this as supporting evidence — though this varies by country.
What If I’m Already Abroad and I’ve Lost My Card?
If you’re already in an EU country and need medical care without your GHIC, contact the local health authority or hospital directly. Many EU
countries can verify your entitlement through the system even without the physical card.
You can also contact the UK government’s emergency travel helpline.
For future trips, having a digital photo of your GHIC on your phone is a useful backup.
What About a Damaged Card?
Same process — apply for a replacement using the “damaged card” option. If your card is damaged to the point where it can’t be read, treat it as lost and apply immediately.